Refund Policy
Version of 8 November 2026
This page explains how to request a refund for Velquro AI digital materials.
1. How to request a refund
Write to support@velquroai.com from the address used for the purchase and include:
- the name of the purchased material;
- the purchase date;
- the receipt or order number, if you have one.
2. Receiving the money
How long the money takes to reach your account depends on your bank.
3. Your rights
This policy does not limit consumer rights that cannot be limited by law. They remain in place, including where the materials were not provided, have material defects, or money was charged by mistake, twice or without your consent.
4. Contact
Send questions about refunds to support@velquroai.com.